Frequently Asked Questions

General FAQs

  • Many PrintableFamilyFun products are editable or have editable versions that you can purchase. To ensure you are purchasing an editable version check for the word "Editable" at the start of the product title, and at the top of the first listing picture (highlighted in pink).

    If you accidentally purchase a non-editable version instead of editable, just send me a message and I can cancel & refund your original purchase when you purchase the editable version.

    After purchasing an editable product you will receive an email from JetTemplate with a unique access link to your editable template/s. Follow this link and you will be able to edit your template/s from your computer on the JetTemplate platform. You will be able to edit and move text, and change and move images. You can also change the font and resize text and images.

    To test out editing features look for the Editing Demo link in the product description.

    Click here for the Editable Morning & Bedtime Routine Chart Bundle editing demo.

  • If you purchase an Editable Chart, then Yes! (Look for the word Editable at the top of the first product photo, and at the start of the product title.)

    You wil be able to edit text and re-arrange or change images. You will have access to a selection of relevant images or you can choose to add your own.

    How does this work?

    After purchasing an editable chart you will receive an email from JetTemplate with a unique access link to your editable template/s. Follow the link to customize your chart/s on the JetTemplate platform. When you are happy with your customization, click the download button, then print & save your downloaded PDF.

    The templates are set to allow 10 downloads per chart. So if you have multiple children you can create a unique chart for each of them. :)

  • My apologies, but I don't currently offer that service. The purchase comes with detailed instructions including a link to a video demonstration. Your local library or print shop can probably help with printing/laminating if needed.

    Please send me an Etsy message if you have any questions.

  • When purchasing a (non-editable) digital product on Etsy (using a PC) you will generally be directed to download your file/s immediately after purchase.

    Additionally, you can access your purchased files at any time from the 'Purchases and Reviews' section of your Etsy account.

    **Please note: digital downloads are not accessible through the mobile app, so make sure you are logging in on a computer rather than a mobile device. (Or if you don't have a computer you could try logging in through your mobile web browser rather than using the Etsy app.)

    Once logged in, click on your profile picture (top right of the screen). Then click 'Purchases and Reviews" from the drop-down menu. Here you will find the details of each of your Etsy purchases. On the right-hand side of your purchase details click on the button/rectangle that says "Download Files."

    If you do not have an Etsy account and are logged in as a guest, Etsy will send you an email containing your purchased files.

  • Check your email inbox/junkmail. When you purchase an editable product you will receive an email from JetTemplate with a unique access link to your template/s. Follow the link and you will be able to edit your templates from your computer on the JetTemplate platform.

    If you cannot find the email, send me an Etsy message and let me know your preferred email address so that I can update your emai adress with JetTemplate and resed the email.

    Alternatively, you can also access your templates by going directly to JetTemplate.com and using your email address (associat d with youh Etsy accaupt) and order number to login.

    When you are happy with your customization, click on the "Download" button and save your downloaded PDF/s to your computer in case you want to print them again in the future.

Editing FAQs

  • When using a PC you will have access to all editing features and available images, however, when using some mobile devices editing capabilities may be limited to editing text and rearranging images /text boxes. (With no access to other images or different font options.)

    Different devices may vary. In my experience, I have full editing functionality on my iPad Air, but only basic editing capabilities using my iPhone12,

    To test out how it will work for you, open the following **TRY-BEFORE-YOU-BUY EDITING-DEMO** on the device you will be using.

    If you run into any problems let me know, I am happy to make edits to your template/s for you if needed.

  • Absolutely! Your editable purchase includes customer support and technical assistance. Please message me to let me know what you need help with. I am happy to make edits or completely customize your template/s for you if you would like.

  • I’m sorry to hear you have run into this frustrating problem!

    This kind of issues can usually be resolved by using a different web-browser when downloading your file/s from JetTemplate, or using a different PDF reader to open the downloaded PDFs. (I personally use Chrome and Chrome's built-in PDF reader or sometimes Adobe Acrobat Reader)

    Alternatively, I more than happy to download your edited files from my end and email you the PDF files. I can also reset your download count to compensate for wasted downloads. So please do not hesitate to reach out!

  • Yes! The folding routine chart templates are set to allow a total of 10 downloads each (valid for 12 months from the day of purchase. (So if you purchase the bundle, you could download 10 Morning Charts and 10 Bedtime Charts.)

    You can save each of your downloaded PDFs to your computer to print again and again, as needed.

    If you have any issues with downloading, or you need more, you can always send me a message. I am generally happy to reset the download count at least once unless I suspect misuse.

Printing & Assembling FAQs (for Flip-Charts)

  • If you don't have access to a laminator or prefer not to laminate, you can certainly create and use a chart (printed on paper or card) without laminating.

    Just keep in mind that it may be more likely to get damaged or broken, especially if handled roughly.

    However, if your chart does get damaged you can always print it out again! You can also print again and laminate if you gain access to a laminator later on.

    (Your purchased files can be accessed at any time from the Purchases and Reviews section of your Etsy account. Or if you purchased Editable, ensure you save your customized downloads to your computer so you can print them again if needed.)

  • There are variety of different things you can use. For example: Velcro or other hook & loop dots; magnetic tape; BluTack/ poster putty; or small fridge magnets if keeping the chart on the fridge or other magnetic surface.

    I use 0.39” (1cm) hook & loop dots. (This is my Amazon Affiliate link)

  • When printig from your PC select ‘Print Both Sides” and “Flip on Long Edge.” To ensure the pages line up correctly and edges are not cut off you may also need to select “Fit to Printable Area” or “Fit to Printer Margins” (exact wording may vary).

    Printing from my iPad I have found that I need to print the pages individually and manually flip the page ( on its long edge ) in between. Click here to see a short video demo.